Reimagining Customer Experience at XtremeLabs

We started our journey to reimagine our customer experience in earnest in 2018. Our thought was that we would end up with a list of digital transformation ideas and implementing them would have us jump up several notches in the various customer service benchmarks....

The Learn It All Economy!

On the second day of my job as an engineering co-op with United Airlines in 1992, I attended the 40th anniversary celebration of an employee whom I will call Dan. Dan had been a mechanic at the airline specializing in engine maintenance. He was a quick learner and...

XtremeLabs New Customer Experience Program Yields Positive Results

    XtremeLabs LLC achieved a high Net Promoter Score® of 47 in Q1 of 2019 as a result of reimagining our customer experience program! The Net Promoter Score® is calculated based on responses to a single question: How likely is it that you would recommend...

New Microsoft Labs Available NOW!

XtremeLabs has newly published Dynamics and Azure labs. The followings labs have been published on Courseware marketplace along with our catalog of almost 200 plus MOC labs. Microsoft Dynamics MB-200T01-A    Dynamics: Power platform fundamentals MB-200T02-A   ...