We started our journey to reimagine our customer experience in earnest in 2018. Our thought was that we would end up with a list of digital transformation ideas and implementing them would have us jump up several notches in the various customer service benchmarks....
On the second day of my job as an engineering co-op with United Airlines in 1992, I attended the 40th anniversary celebration of an employee whom I will call Dan. Dan had been a mechanic at the airline specializing in engine maintenance. He was a quick learner and...
XtremeLabs LLC achieved a high Net Promoter Score® of 47 in Q1 of 2019 as a result of reimagining our customer experience program! The Net Promoter Score® is calculated based on responses to a single question: How likely is it that you would recommend...
XtremeLabs was a proud sponsor for the Open edX conference in San Diego last week. The open edX conference was designed to discuss the Open edX learning platform, new research in online learning and new approached to collaborative learning. XtremeLabs offers several...
XtremeLabs is now an authorized EC-Council Partner. Whether your looking to get certified or your trying to stay compliant with the DoD 8570.1 directive, XtremeLabs has the right course for you! Check out our training courses now! Certified Ethical Hacking Core...
